Get in touch
Cues is made by a small studio in Helsinki, and the support inbox is read by the person who wrote the app. Write to [email protected] and you will normally hear back within two working days.
If something looks wrong, it helps enormously to include your iOS version, your device, which cue is misbehaving, and what you expected to happen instead.
How Cues works
Every cue is a bar, and every bar drains at its own pace — water over about four hours, food over six, sleep over seventeen, movement every eight, social every couple of days. When a bar gets low, Cues nudges you. You tap to top it up. That is the whole loop. There are no streaks to break and nothing to lose by ignoring it for a week.
Getting started
- Start with the seven you already have. Water, food, sleep, movement, meds, bathroom and social are seeded on first launch, part-full, so nothing screams at you on day one.
- Connect Apple Health. Settings → Health Data. Cues then reads sleep, movement, sunlight, food and water and tops the matching bar up by itself — log a glass of water in any Health-aware app and Cues picks it up. It writes water and food back; it never writes anything else.
- Turn on notifications, then set quiet hours. Settings → Notifications. Quiet hours are on by default, and daily reminders at set times — the ones you use for medication — take priority over everything else.
- Add what you're missing. Library → Preset library for the eight ready-made cues (Sensory Break, Fresh Air, Mood Check, Screen Break, Temperature, Fun, Sunlight, Hygiene), or Create Custom Cue for one with your own decay timing.
- Put it where you'll reach it. Add the Lock Screen or home screen widget, add a Cues button to Control Center, and install the Watch app for a complication and a Smart Stack widget.
Common questions
A bar isn't refilling from Apple Health
Check iOS Settings → Health → Data Access & Devices → Cues and confirm the category is allowed. Then check the cue's own settings — a custom cue only auto-refills if you linked it to a Health type. Health delivery is a background handoff from iOS, so a fresh sample can take a few minutes to land; Settings → Refresh Health Sync forces a check.
I edited something in the Health app and Cues didn't notice
It should. Cues reads Health with anchored queries, which means it picks up late-arriving and backdated samples and also reconciles deletions — remove a Health entry and the matching top-up disappears and the bar re-drains. If that isn't what you see, tell us the date and the data type.
Can I top a cue up without opening the app?
Several ways. Tap the cue in a home screen or Lock Screen widget and it fills in place. Ask Siri (“log water”). Use a Cues button in Control Center. Tap through from your Watch or its complication. And when a cue drops to critical, a Live Activity appears on your Lock Screen and Dynamic Island with a Did it button.
I'm getting too many notifications
Turn individual cues' reminders off in the cue's settings — a bar can drain quietly and still be useful to look at. Widen your quiet hours. Cues also caps how many reminders can ever be queued at once, so it cannot flood you, but a dozen active cues will still be chattier than five.
Can I use it for medication?
Yes, and the meds cue supports fixed-time reminders that fire at the times you set rather than when a bar happens to run low. Those bypass quiet hours by design. Cues is a self-care tracker, not a medical device — never rely on it as your only safeguard for a dose that matters.
Can I rename or recolour a cue?
Yes — Library → the cue → Edit Cue. Name, emoji, colour, decay timing and reminder behaviour are all yours. Renaming does not lose your history.
Can I get my data out?
Yes. Settings → Export shares your cues and your history as CSV, or the whole thing as JSON, through the standard iOS share sheet. Worth doing before you change phones, since there is no account and nothing is backed up to us.
Is any of this paid?
No. Everything in Cues is free — all seven defaults, all eight presets, custom cues, widgets and the Watch app. No subscription, no in-app purchases, no trial countdown.
Does Cues sync between my devices?
Your iPhone and its paired Apple Watch stay in step. There is no account and no server, so there is no sync to a second iPhone or an iPad — that is the trade for having no backend at all.
Your data
Cues keeps everything on your device. There is no account to recover and no password to reset — and equally, we cannot retrieve your history for you, because we never receive a copy. Deleting the app deletes its data, so export it first from Settings → Export if you want to keep it. The privacy policy sets out exactly what is and is not handled.
Reporting a problem
Bug reports are genuinely welcome and are usually acted on. Include the steps that led to the problem if you can reproduce it. If the app crashed, opting in to share diagnostics with developers in iOS Settings → Privacy & Security → Analytics & Improvements sends Apple an anonymised crash report we can read.