Get in touch
Cues is made by a small studio in Helsinki, and the support inbox is read by the person who wrote the app. Write to [email protected] and you will normally hear back within two working days.
If something looks wrong, it helps enormously to include your iOS version, your device, which cue is misbehaving, and what you expected to happen instead.
How Cues works
Every cue is a bar, and every bar drains at its own pace — water over about four hours, food over six, sleep over seventeen, movement every eight, social every couple of days. When a bar gets low, Cues nudges you. You tap to top it up. That is the whole loop. There are no streaks to break and nothing to lose by ignoring it for a week.
Getting started
- Start with the seven you already have. Water, food, sleep, movement, meds, bathroom and social are seeded on first launch, part-full, so nothing screams at you on day one.
- Connect Apple Health. Settings → Health Data. Cues then reads sleep, exercise, water and food — and daylight, if you add the Sunlight cue — and tops the matching bar up by itself: log a glass of water in any Health-aware app and Cues picks it up. It writes the water and food you log in Cues back to Health; it never writes anything else.
- Turn on notifications, then set quiet hours. Settings → Notifications. Quiet hours are on by default (22:00–08:00). Each cue's reminders live under Settings → Cue Alerts, and daily reminders at set times — the ones you use for medication — take priority over everything else.
- Add what you're missing. Library → Add a cue for the eight ready-made cues (Sensory Break, Fresh Air, Mood Check, Screen Break, Temperature, Fun, Sunlight, Hygiene), or Create Custom Cue for one with your own decay timing.
- Put it where you'll reach it. Add a Home Screen widget (tap a bar to fill it) or the Lock Screen widget, add a Cues button to Control Center (iOS 18 or later), and install the Watch app for a complication that also sits in the Smart Stack.
Common questions
A bar isn't refilling from Apple Health
Check iOS Settings → Health → Data Access & Devices → Cues and confirm the category is allowed. Only the built-in cues refill from Health (sleep, movement, water, food, and Sunlight if you added it); custom cues are always topped up by hand. Health delivery is a background handoff from iOS, so a fresh sample can take a few minutes to land; Settings → Refresh Health Sync forces a check.
I edited something in the Health app and Cues didn't notice
It should. Cues reads Health with anchored queries, which means it picks up late-arriving and backdated samples and also reconciles deletions — remove a Health entry and the matching top-up disappears and the bar re-drains. If that isn't what you see, tell us the date and the data type.
Can I top a cue up without opening the app?
Several ways. Tap a bar in a Home Screen widget and it fills in place. Ask Siri to “Log a cue in Cues” and tell it which one. Use a Cues button in Control Center. Top up from your Watch. And when a cue drops to critical, a Live Activity appears on your Lock Screen and Dynamic Island with a Did it button.
I'm getting too many notifications
Turn individual cues' reminders off under Settings → Cue Alerts — a bar can drain quietly and still be useful to look at. Widen your quiet hours. Cues also caps how many reminders can ever be queued at once, so it cannot flood you, but a dozen active cues will still be chattier than five.
Can I use it for medication?
Yes. Under Settings → Cue Alerts, the meds cue can have Daily reminders at set times that fire at the times you set rather than when a bar happens to run low. Those bypass quiet hours by design. Cues is a self-care tracker, not a medical device — never rely on it as your only safeguard for a dose that matters.
Can I rename or recolour a cue?
Yes — in Library, tap Edit on the cue. Name, emoji, colour, bar duration and its thresholds are all yours, and renaming does not lose your history. Reminders are set separately, under Settings → Cue Alerts.
Can I get my data out?
Yes. Settings → Export → Generate Export Files, then share your cues or your history as CSV, or the whole thing as JSON, through the standard iOS share sheet. Worth doing before you change phones, since there is no account and nothing is backed up to us.
Is any of this paid?
No. Everything in Cues is free — all seven defaults, all eight presets, custom cues, widgets, the iPad app and the Watch app. No subscription, no in-app purchases, no trial countdown.
Does Cues sync between my devices?
Your iPhone and its paired Apple Watch stay in step. There is no account and no server, so there is no sync to a second iPhone or an iPad: Cues on an iPad keeps its own bars. That is the trade for having no backend at all.
Does Cues work on iPad and iPhone Duo?
Yes. Cues is one app for iPhone and iPad. On iPad you get a sidebar, cards in columns and cue details that open beside your bars instead of covering them. On iPhone Duo with iOS 27.1, fold-aware layouts put the details beside your bars when the phone is open, and a cue you're editing is kept when you close it.
Your data
Cues keeps everything on your device. There is no account to recover and no password to reset — and equally, we cannot retrieve your history for you, because we never receive a copy. Deleting the app deletes its data, so export it first from Settings → Export if you want to keep it. The privacy policy sets out exactly what is and is not handled.
Reporting a problem
Bug reports are genuinely welcome and are usually acted on. Include the steps that led to the problem if you can reproduce it. If the app crashed, opting in to share diagnostics with developers in iOS Settings → Privacy & Security → Analytics & Improvements sends Apple an anonymised crash report we can read.
Reporting a security issue
Security problems go to [email protected] rather than the support inbox, so they get looked at first. The security page says what to send and what we do with it.